Office Policies

Office Policies Photo

Insurance and Identification

For the safety and security of your child and our office, please provide proof of all current insurance coverage and a form of government-issued photo identification at every appointment. Failure to provide insurance card(s) and/or photo identification may result in cancellation of your appointment and dismissal from the practice.

Unsupervised Children

Children aged 12 and under must be accompanied by a parent or guardian at all times.

Food and Beverage

For the health and safety of our patients, we request that you bring no food or drink other than infant formula into the exam rooms.

Forms & Refills

We require a minimum of 24 hours to fill out forms for daycare or school attendance, WIC, FMLA, etc. Form requests may incur a fee. We also require a minimum of 24 hours to refill medications. Photo identification is required to be presented to pick these up.

Walk-In Clinic

Walk-in hours are from 8am to 9am, Monday through Friday. This time is reserved for established patients* with acute illnesses or injuries only. It is run on a first-come, first-served basis with providers rotating to expedite care. Requests for a specific provider are not possible during this time. If you have additional concerns and/or wish to request a specific provider, please call to schedule an appointment.
*established patient = has had a prior office visit with one of our providers

Sick Appointments

If your child is sick, please call our office to schedule an appointment. You will be directed to leave a message with your child's name, birthdate, your name, and a phone number where one of our nurses can return your call to assess your child's symptoms. The front desk staff cannot schedule a sick appointment for your child. Please note that at present time, our walk-in hours are from 8am to 9am ONLY. Appointments are required to be scheduled via phone for any other time of day.

After-Hours Calls

Lawrence Pediatrics utilizes Children's Mercy Nurse Triage Line for emergent after-hours phone calls. Please be advised that there may be a $25 charge for this service billed directly to the patient.

Missed Appointments

We're glad that you have chosen us to provide your child's medical care, but if you miss their appointment(s), you compromise care. Your appointment time is reserved exclusively for you and your child. Please be considerate of others; if you miss your appointment*, we will be unable to care for another patient in your child's place. We want to remind you of our office policies regarding missed appointments.

*A missed appointment is defined as when you fail to show up for a scheduled appointment, show more than 15 minutes past your appointment timel, or cancel without at least 24 hours notice. If more than one family member on the same day misses or cancels with less than 24 business hours' notice, we will need to schedule future apointments for each family member on separate days.

1st Missed Appointment: We may call and offer to reschedule the appointment.
You may be charged a missed appointment fee of $25.

2nd Missed Appointment: We may call and offer to reschedule the appointment.
You may be charged a missed appointment fee of $25.

3rd Missed Appointment: You will be charged a missed appointment fee of $25.
This may result in a discharge from the practice.

*This will be charged per family member if multiple appointments were scheduled and missed. Please note that insurance will not pay for this charge. The charge must be paid in full before we are able to schedule another appointment.

Patients with a Medicaid/KanCare health plan will not be charged a missed appointment fee; however, they will be discharged from the practice after a total of three missed appointments.

Vaccine Policy

As of January 1, 2015, Lawrence Pediatrics no longer accepts patients who are not fully vaccinated by the age of twelve months and continue on the recommended schedule. Patients who fall behind on the immunization schedule are subject to dismissal from the practice.

As members of the American Academy of Pediatrics (AAP), we fully support the immunization schedule outlined by the Centers for Disease Control and Prevention (CDC). Further, as we have personally witnessed the ravages that the diseases can cause, we champion vaccines. On the other hand, we recognize that parents encounter opposition to vaccinations and therefore have questions and concerns. For that reason, we are happy to discuss those concerns and help answer any questions you may have. However, there are now recent and increasing outbreaks of vaccine-preventable diseases. Transmission of these illnesses in medical offices to those too young or medically unable to be vaccinated are a risk; thus, we have the following requirements of all patients who do not follow the recommended CDC schedule.

1. The vaccine refusal form must be signed even if some vaccines are being given, indicating that you understand the risk you are assuming for your child. This is required by our medical malpractice insurance.

2. You agree to specifically tell any and all physicians, nurses, and front desk staff that your child is not fully vaccinated whenever you call with questions about symptoms of illness so that we may modify our advice as appropriate for an under-vaccinated child. Special precautions may have to be taken while in our office. Children who are not following the recommended schedule cannot use our walk-in clinic.

3. In the event that your child may have a vaccine-preventable disease but is not vaccinated, we may not be able to see your child that day. This means that we may refer you to an emergency room, depending on the severity of your child's illness.

4. We will not give medical exemptions for your child for school or daycare purposes if the lack of vaccinations is your choice.

5. We will not record evidence of diseases, i.e. chicken pox, unless we have diagnosed him or her ourselves or the disease is documented by a physician in your child's previous medical records.

6. We cannot keep track of your individual vaccination plan. Should you choose a schedule other than that which we recommend, we ask that you know which vaccinations you would like to receive and when. It is your responsibility to schedule these additional appointments at the appropriate intervals.

We respect your right to make decisions for your child and hope that you realize that we must protect all of our patients equally. These requirements are not meant to be antagonistic or offensive; if you find them so, you may wish to find another provider.

Lawrence Pediatrics, PA
3310 Clinton Parkway Ct
Lawrence, KS 66047

Phone: 785.856.9090
Fax: 785.856.9093

Our Hours
Monday thru Friday:
8am to 5pm
*Closed from 12:00-1:30

After Hours Information

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