Our office is open Monday through Friday from 8AM to 12 Noon and 1:30PM to 5PM (please note that phones turn off at 4:00PM).
Should you have an urgent concern outside of those hours, you may call the office phone which will direct you to the Children’s Mercy Triage nurses. These nurses are pediatric nurses with extensive training who will help answer your questions, or direct you to an after hours provider, should your child require one immediately. Please be advised that there may be a $25 charge for this service billed directly to the patient.
You may find answers to your non-urgent questions/concerns outside of regular office hours on the American Academy of Pediatrics’ website, www.healthychildren.org. There, you can either put your question into the search box or click on “Health Issues” to find answers to your questions.