While we move into our next steps, we will continue to do whatever we can to protect the health and safety of your family and ours. We are asking you to work with us in an effort to keep your family, your community, and your health care providers as safe as possible. There is no perfect plan and recommendations are continuing to evolve. We appreciate the patience you’ve shown us as we navigate the unknown. We will continue to do our best for your family every day and that is all we ask of you.
We remain committed to keeping children on their regular check-up schedules, as delays in care may result in lifelong health consequences. If parents prefer, we offer Telemed appointments when appropriate. We do not offer well child checks via Telemed, because we do not advocate sub-optimal care. Your children deserve the best care and we’re dedicated to providing that as safely as possible.
What to expect at your visit to Lawrence Pediatrics:
- When you arrive at the clinic, we will have you check in from your car via curbside check-in. A text message with directions will be sent to you 20 minutes prior to your appointment. If you do not receive the text, you can call into the office to notify us of your arrival. We have implemented this to limit exposure.
- If at all possible, we ask that only one parent accompanies the patient to the clinic. We understand that is not always possible.
- Adults are required to wear a mask and children over 2 years of age are strongly encouraged to wear a mask. We know that kids are not always cooperative, and we understand. All we ask is that you try your best. If you forget your mask, we will have a limited number of cloth masks you can borrow while in the clinic.
- A nurse will escort you from your car into the building. You will go straight into a room that is disinfected before/after each use. There will not be toys or books in the room, so you should bring something to keep your child entertained.
- All doctors, nurses, and staff will continue to wear masks for all interactions. We may wear additional PPE if needed.
- Well children and sick children will be brought in through different doors and will be seen in different areas of the building. There will be dividers in place to help with social distancing.
- We will try to limit the amount of time you spend in the building for your safety.
- Don’t forget your photo IDs, insurance cards, and co-pays. We are still required to collect these at each visit.
We are taking steps to protect your families and ours and we will continue these measures until the spread of COVID-19 is no longer a threat.
To limit any fears and anxiety, we suggest talking with your child before their appointment about what to expect.
- The office will look different than what they’re used to. We do this to help decrease the spread of germs.
- Your nurses, doctors, and all staff will have on masks that cover their nose and mouth. We ask that you wear one too. This is to help people share less germs.
- The toys and books they’re used to seeing have been put away to lessen the spread of germs. You can bring in your own books to read while you’re in the room.
- The thermometer that the nurses use is different as well. This one will scan your forehead without touching you. It’s super fast!
To our patients regarding the current coronavirus outbreak:
The coronavirus outbreak is a serious health emergency. While it appears to be mostly sparing children, we are critical to slowing the spread and protecting our elderly and medically fragile folks. To this end, we have initiated the following changes:
1. We will see well check-ups only in the morning after walk-in, and we will see all sick appointments in the afternoon. If your child has an appointment for a check-up but is sick, please consider rescheduling this appointment.
2. We will make every effort to room our patients very quickly. Please have your ID and insurance card in hand before coming into the office waiting room to expedite that process.
3. Coronavirus symptoms are identical to other virus symptoms, and THERE ARE CURRENTLY NO TESTS AVAILABLE FOR OUTPATIENT CLINICS to diagnose the virus. Please do not call or come in expecting to have a diagnosis. We cannot tell you if your child has or does not have this virus at this time. Also, suppliers are not able to get masks, so our small supply will be used vary sparingly.
4. We have removed all books and toys to prevent any viral spread. Please bring your own books or toys to keep your child occupied in case there is a wait.
5. We ask that if your child has a cold, but is otherwise fine, to please stay home.
Thank you for your understanding and cooperation in this very historic time. We will continually evaluate and adjust these changes as needed.